Get Advice

Get Advice

How to get free, impartial and confidential advice

If you need advice, information or guidance, Perth Citizens Advice Bureau is here for you.

We no longer offer a face to face drop in service so there is no need to come to our office. You can get in touch with us in the following ways:  

  • Phone by calling us on freephone 0808 196 9440 between 10am and 3pm Monday to Friday  
  • Email us at any time to advice@perthcab.org.uk  
  • Our Chatbot is available 24/7. The Chatbot will ask some initial questions and try to find you an answer.  If it can't find an answer, it will ask you to leave your details so that an adviser can call you back. 

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The Chatbot is currently a trial service, part of our efforts to see how new technologies can help serve you better. If you use the Chatbot, we'd love to hear any feedback

Please note that you may be offered a follow up appointment to discuss your case if it is complex or if you need to be referred to one of our specialists. 

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 3 working days.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.