Updates

 

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Opening hours and bad weather: Update 1st March 2018

Due to bad weather, the bureau will be open for drop-ins until 12pm today and will close thereafter. All afternoon appointments have been cancelled. Weather permitting we plan to be open tomorrow. We apologise for any inconvenience and urge our client to stay safe.

 

Debt advice appointments: Update 6th February 2018

If you have spoken to one of our debt advisers in the last 3 weeks you may be wondering why you have not yet been offered a first appointment. At present the debt team are working through a heavy backlog of cases and momentarily cannot take on any new clients. We hope to be in a position to do so later this month. If you are still waiting please be reassured that we monitor unallocated cases on a weekly basis to ensure that court appearances etc. are not overlooked. If your circumstances change and/or any recovery action is taken against you by your creditors contact the debt team administration line on 01738 450590 or email Andrew Scobie (debt team admin) at the following address: Andrew.Scobie@Perthcab.casonline.org.uk

 

Universal Credit update 6th February 2018

As of 31st January if you live in any of the full service postcodes listed below and are claiming Universal Credit you can request that your housing element be paid directly to your landlord and your monthly payment be split into 2 fortnightly payments.

 

Universal Credit update 27th November 2017

The full service rollout of Universal Credit has yet to take place in Perth and Kinross and is not scheduled to do so until June 2018.

However some communities within Perth and Kinross have overlapped with full service rollout in neighbouring local authorities. As of today’s date the following postcodes are in full service areas:

FK14 7, FK15 0, FK15 9, FK19 8, FK21 8 (Braco, Greenloaning, Powmill)

DD2 5 (Longforgan and Invergowrie)

As of 6th December full service will be rolled out to the following:

KY13 3, KY13 8, KY13 9, KY4 0, KY5 0 KY6 3 (Auchmuir Bridge, Blairadam, Gairney Bank, Gairneybridge, Glenfarg, Glemlomond, Keltybridge, Kinnesswood, Kinross, Maryburgh, Milnathort, Rumbling Bridge, Scotlandwell)

We will keep you updated via our Facebook page and Twitter of any important developments.

 

Advice via Facebook messaging

It has been noted that prospective clients have used Facebook messaging to seek advice. Unfortunately we are unable to give advice via Facebook as the risk of client confidentiality being breached is far too great. Should you like some advice via email then please visit our ‘Contact Us’ page.

 

Personal Independence Payment (PIP) Form

If you have been sent a PIP form and you would like help to complete it please contact us to make an appointment as soon as possible.  Forms usually have to be returned within 4 weeks and we may not be able to see you straight away.  Telephone 01738 450581 to book an appointment.

 

Feedback survey

If you have been to see us and would like to leave feedback please complete the questionnaire in the link below.

https://www.surveymonkey.com/r/p7vj85x