Benefits Advice in Libraries (BAIL)

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What is BAIL? Benefits Advice in Libraries (BAIL) is a one of our current benefits advice outreach services. Benefits specialist Sarah MacLean provides one to one benefits advice in 8 local libraries across Perth and Kinross. Sarah can help with the following issues:

  • Income Maximisation
  • Challenging Benefit Sanctions, including Mandatory Reconsiderations
  • Problems with ‘Claimant Commitments’ for Jobseekers Allowance
  • Benefit entitlement checks
  • Assistance with forms and applications (including online applications)
  • Advice on Welfare Reform Changes
  • Any other benefit related issues

Who is BAIL available to and where can it be accessed? There are no conditions of access for BAIL, anyone who requires help with benefits can access the service . The BAIL service can be accessed in the following libraries at the following times, please note availability of adviser may vary pending on appointments within the bureau:

Scone Library Adviser can be available Wednesdays and Thursdays upon request
North Inch Community Campus Library Adviser can be available Wednesdays and Thursdays upon request
 AK Bell Library  Adviser can be available Wednesdays and Thursdays upon request
 Loch Leven Community Campus Library, Kinross Adviser can be available Wednesdays and Thursdays upon request
 Blairgowrie Library  Adviser can be available Wednesdays and Thursdays upon request
 Breadalbane Community Campus Library, Aberfeldy  Adviser can be available Wednesdays and Thursdays upon request
 Auchterarder Library  Adviser can be available Wednesdays and Thursdays upon request
 Strathearn Community Campus Library, Crieff Adviser can be available Wednesdays and Thursdays upon request

 

We can also provide benefits advice in Perth CAB and we may be able to make a home visit if you are housebound. Access to this service is by appointment only. To make an appointment please call 01738 450581

 

If you have used this service and would like to leave feedback please click on the following link:

https://www.surveymonkey.com/r/Y3Z8SG6